Sales Policy

Effective Date: December 10, 2024

At Nexya, we are committed to providing our customers with high-quality jewelry and exceptional customer service. This Sales Policy outlines the terms and conditions governing the sale of products on our website https://nexya.site (the “Site”). By making a purchase from our website, you agree to be bound by these terms.

1. Pricing and Payment

  • All prices listed on Nexya.site are in USD (U.S. dollars) and may be subject to change without notice.
  • The total price of your order will include the item price, applicable taxes, and shipping fees (if applicable).
  • We accept payments via major credit cards, PayPal, and other secure payment methods available during checkout.
  • Sales tax will be applied to orders based on the shipping address and applicable state or local laws.

2. Order Processing and Shipping

  • Orders will be processed once payment has been successfully received and authorized.
  • Shipping Time: Orders are typically shipped within 1–3 business days of purchase. Delivery times may vary based on your location and the shipping method chosen at checkout.
  • Shipping Rates: Shipping fees are calculated at checkout based on your location and selected shipping method.
  • We currently ship to domestic and international locations. International orders may be subject to additional customs duties or taxes, which are the responsibility of the buyer.

3. Product Availability

  • All products on our website are subject to availability. While we strive to keep our inventory updated, we cannot guarantee that all items will be in stock at the time of your order.
  • In the rare event that an item is out of stock or unavailable after an order has been placed, you will be notified, and your order will be refunded or modified as per your preference.

4. Order Cancellations

  • If you wish to cancel your order, please contact us immediately at info@nexya.site or call (940) 781-8066. Once your order has been processed and shipped, it cannot be canceled.
  • Orders that are canceled before shipping will receive a full refund to the original payment method.

5. Returns and Exchanges

  • We accept returns and exchanges within 30 days of receiving your order. Please refer to our Refund and Returns Policy for detailed instructions.
  • Jewelry must be returned in new, unused condition with all original packaging.

6. Sales Tax

  • Sales tax is applied to orders where required by applicable law. The rate will be calculated based on the shipping address provided at checkout.

7. Customer Support

  • If you have any questions or concerns about your order, please feel free to contact us. Our customer support team is here to help.

    Contact Information:

    • Email: info@nexya.site
    • Phone: (940) 781-8066
    • Address: 815 Bell Hill Rd, Cobden, Illinois (IL), 62920

8. Limitation of Liability

  • Nexya is not liable for any damages, including but not limited to incidental, consequential, or punitive damages, arising from the use or purchase of products from the Site.

By completing a purchase on Nexya.site, you acknowledge that you have read and understood this Sales Policy and agree to abide by its terms